VoiceTalk Role-play Management System™

VoiceTalk™ is a unique product that enables groups of people to run role play exercises on a secure mobile wireless network. It's also 100% portable, and so easy to use that you can be up and running within minutes; anywhere you want. You can then use the built-in record, playback and voice analyzer facilities to show the role player how they sound.

This system can be used in a variety of areas, from role play update sessions - to motivate skilled staff - to training new starters, away from a live telephone system. VoiceTalk is entirely user friendly; any member of your team from experienced managers to new employees can pick it up and use it, quickly and easily.

Just some applications for the VoiceTalk system are:

Recruitment

VoiceTalk can be used to increase your placement of staff by training and preparing your applicants for telephone based roles. Role playing sessions can be recorded and then sent to potential employers to demonstrate your applicants skills and suitability for the job.

Support Roles

Coaching agents to be helpful and polite can be a big weakness in most companies. VoiceTalk can be used on a daily basis or as and when time permits, which focuses training on relevant and specific skills and avoids paying for expensive training courses for your employees.

Sales.

VoiceTalk is a valuable tool for small or large companies looking to improve direct sales techniques. Easily and effectively coach your salespeople to get past the gatekeeper and confirm new sales!

Financial Services

There are many legal requirements when making telephone contact with customers in the financial services industry. You can now monitor and teach your representatives to comply with these laws on all calls, without lengthy and expensive training courses.

Emergency Services

VoiceTalk works separately from your live telephone system, allowing you to train telephone operatives in a safe, ‘offline’ environment.

Government Bodies

Increase efficiency in public facing roles, from employment to local councils. Using before and after sessions to assess and build customer service skills in government staffing. Due to the portability of VoiceTalk, one package can easily be shared between multiple sites.

Using Wifi Technology, the VoiceTalk Management System™ can be set up within a few minutes and offers total mobility, ease of use and instant results. Click here for more information, or to arrange a demonstration, for us to show you in person how VoiceTalk can offer improved productivity and staff retention, without expensive external courses.